Return Policy

If you return an item to us within 14 days in perfect condition, complete with the original packaging, beginning with the day of delivery, we will be happy to exchange or refund you with the original price. This does not affect your statutory rights.
Please note the following cannot be returned or exchanged unless faulty: Personalised and Special order items.
You must make your own arrangements to return goods to us and you will be responsible for the cost of return unless goods are faulty. We recommend that you obtain proof of postage as you are -please complete a cover note, include it in your parcel and post it to:

GoGun GmbH
Krayer Straße 80-82
45276 Essen

e-mail: [email protected]